đź“„ Privacy Policy

At LUMUS, your privacy is a priority. We are committed to protecting your personal data and using it only in accordance with applicable legislation, namely the General Data Protection Regulation (GDPR) and other applicable Portuguese and European standards.

 

1) Data Controller

The entity responsible for processing your data is LUMUS, contactable via:

  • Email: support@lumus.store

  • Phone: +351 969 416 838

 

2) Data We Collect

  • Identification data: name, email, phone, address.

  • Transaction data: order details, payment method (processed securely).

  • Browsing data: pages visited, device used, cookies.

  • Communications: messages sent via contact form or email.

 

3) Purpose of Processing

  • Order processing and delivery.

  • Customer support.

  • Marketing communications (with your consent).

  • Legal and tax obligations compliance.

  • Website improvement.

 

4) Your Rights

Under GDPR, you have the right to:

  • Access your personal data;

  • Rectify inaccurate data;

  • Erase your data ("right to be forgotten");

  • Restrict or object to processing;

  • Data portability.

To exercise your rights, contact: support@lumus.store

 

5) Data Retention

We retain your data for as long as necessary for the purposes described, or as required by law.

 

6) Policy Updates

This policy may be updated. We recommend checking it periodically.